Privacy Policy

1. Introduction

Sterling Communication Technologies, Inc., a Colorado-based corporation, is committed to protecting your privacy and maintaining the trust of our clients, contractors, prospects, and website/app visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our services (including design, installation, service and maintenance of low-voltage communication systems) and our website(s) and any mobile applications.

By using our site or engaging with our services, you accept the practices described in this Privacy Policy. If you do not agree, please do not use our website or provide us your personal information.

2. Scope of Application

This Policy applies to personal information that we collect about individuals in the United States through our website, email communications, phone calls, in person, service work, proposals, contracts, job applications, and other interactions. Because we serve clients across multiple states (including Alaska, California, Colorado, Wyoming, New Mexico, Louisiana, Mississippi and beyond), we comply with applicable federal and state privacy obligations.

3. Information We Collect

We may collect the following categories of personal information:

• Identifiers (name, mailing address, email address, phone number, job title, business name, contract or PO number)
• Professional information (company, role, facility, project details)
• Contact and communication data (records of communications, service calls, support requests)
• Technical information (IP address, browser type, referral/exit pages, device data) when you use our website
• Contract/project information (service records, system configurations, maintenance logs)
• Payment and billing information (billing address, invoice data, payment method)
• Job-application and employment data, if you apply for a position (resume, references, background data)

4. How We Use Your Information

We may use personal information for purposes including:

• Providing, installing, servicing and maintaining low-voltage system solutions, and communicating with our clients, contractors, and stakeholders
• Responding to inquiries, support requests and service calls
• Sending operational notices, invoices, proposals, statements, updates and other business communications
• Marketing our services (where permitted under applicable law) such as newsletters, promos, project updates
• Internal business purposes: audit, analytics, compliance, security, fraud prevention
• Recruiting, hiring and managing employment relationships

5. Disclosure of Information

We may disclose your personal information to:

• Our employees, subcontractors, service partners, contractors, vendors who help us deliver services
• Payment processors, billing services, credit bureaus as needed for invoicing and payment
• Legal or regulatory authorities if required by law or in response to valid legal process
• A purchaser, successor or affiliate in the context of a merger, sale, or reorganization

With your consent or as otherwise disclosed at the time of collection.

6. Cookies and Tracking Technologies

On our website we may use cookies, web beacons, pixel tags and similar technologies to gather information about your browsing behavior, device and usage for operational, analytic and marketing purposes. You may manage your browser settings to reject cookies, but that may affect site functionality.

7. Your Rights and Choices

Depending on applicable state laws, you may have rights such as:

• Accessing the personal information we have collected about you
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of your personal information (to the extent possible under law)
• Opting out of certain uses or disclosures of your personal information — for example, if your state law grants a “do not sell/share” right
• Opting out of marketing communications (you may unsubscribe from marketing emails)

If you are a resident of California, Colorado, Connecticut, Utah, Virginia or another state with comprehensive consumer privacy law, additional rights may apply. For example, under the California Consumer Privacy Act (CCPA)/California Privacy Rights Act, California residents may have the right to ask us to disclose what categories of personal information we collect, the categories of sources, categories of recipients, the business purpose for collection, and the right to request deletion of information and opt-out of “sale” or “sharing.”

8. Data Security and Retention

We implement reasonable and appropriate technical and organizational measures to secure personal information from unauthorized access, alteration, disclosure or destruction. We limit access to data to those employees and partners who need it to perform their roles.
We retain personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business operations.

9. International Transfers

Because we principally operate within the U.S., we generally do not transfer personal information to locations outside the United States. If we ever do make international transfers, we will ensure appropriate safeguards are in place.

10. Children’s Privacy

Our services and website are directed to adults; we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete such information. We comply with the Children’s Online Privacy Protection Act (COPPA) where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the “Last Updated” date. We will notify you if the changes are material. Your continued use of our services or website after the update constitutes your acceptance of the revised policy.

12.Your Acceptance of These Terms

By using our website, you signify your acceptance of our Privacy Policy, your promise to comply with the representations you make and contained in the Privacy Policy and Terms of Use, and your understanding of the scope and limitations of the protections provided under the Privacy Policy and Terms of Use. If you do not agree to these policies, please do not use our website. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Sterling Communication Technologies, Inc.
18540 Apache Dr Unit 100 Parker,
CO 80134

Email: sales@stercommtech.com
Phone: 303-384-3404